Post Office Online Banking India: What You Need to Know

The postal department of India had started post office online banking India after waiting for a long time. The department finally publicized the India post Internet banking facility. 

This Internet banking facility is a good step since it will facilitate the customers, especially senior citizens and their relatives, to manage the accounts through the net. 

Most people do not know about post office internet banking. And also, using Internet banking for the first time is not easy for most customers. 

So in this post, we will discuss the steps to register for the Post office online banking India and learn how to use it. 

Who Can Apply for Post Office Internet Banking?

Any Indian citizen having an active single or joint type of post office saving account can apply and register for post office online banking India; they should have submitted valid KYC (Know Your Customer) details. Otherwise, they have to submit the details of KYC at the time of application. 

Besides, applicants require departments of posts (DOP) ATM or debit card, valid Email address, mobile number, and PAN details to use post office online banking. Post office account holders can access the internet banking service at

Post Office Online Banking Registration

  • To register for post office online banking, you have to visit your home branch, fill out the application form available in the post office, and submit the form with all necessary documents required.
  • Registration for post office online banking India can also be done through the department of post website at  
  • You will receive an SMS on the mobile number registered with the post office when your request is processed. 
  • Next, copy and paste the URL you receive in the SMS to open the postal department Internet banking page and use the “New User Activation” hyperlink.
  • Now fill in the requisite details, and set net banking login and transaction passwords. Remember that set login and transaction passwords different they can’t be the same.
  • To activate your internet banking ID, successfully log into your account, configure it, and answer the security questions.  

Also Read: Services Provided by Indian Post Office: Postal Services

India Post Internet Baking Benefits

  • Post office internet banking provides customers the facility to transfer money from one post office saving account to another. You can transfer money into your account or transfer it to a third person.
  • You can also deposit funds into your RD and PPF accounts from your post office savings account through this Internet banking facility.
  • Recurring deposit accounts and Tern Deposit accounts can be opened and closed by customers with Internet banking facilities. Also, from their PPF account, they can withdraw money if eligible.
  • If a customer wants a passbook for a recurring deposit/Term deposit account opened through e-Banking, they should visit the home post office branch in person. After providing the account number opened online and identifying himself, he can get the account passbook. 

Mobile Application for Post Office Online Banking

The postal department of India launched a post office mobile banking application for its customers. The department’s customers can transfer money to their linked PPF account online from a savings account with this app. The application’s aim is to benefit the account holders.

With the app, customers can do transactions, deposit money into PPF accounts, and deposit funds online into the other post office schemes without physically going to the post office. Account-holders can download the post office mobile banking app from Google Play Store.

The customer should have a savings account in the Core banking Solution-enabled post office for transactions through the postal department’s mobile banking application. 

A valid customer login ID and transaction password for internet banking are required for a post office customer. If net banking is not enabled, you should enable it first, and after that, you will be able to use mobile banking.  

Other Necessities to Apply for Post office Mobile Banking

Mobile banking customers must fill out a mobile Internet banking request form to apply for the post office mobile banking. There is no need to submit KYC documents if a post office account holder opens a savings account with proper KYC documents after migrating to a Core Banking Solution-enabled post office.

But account holder has to submit KYC documents and a service request if he opened a savings account before the migration of the post office to a Core Banking-Solution enabled post office.  

Customers must have a single or joint account in the Head Post office or CBS Sub Post Office. Account-holders also have to provide active mobile numbers, email addresses, and PAN numbers.

Mobile Internet Banking Application Features:

  • You can get a savings account and PPF account mini statement
  • With the app, you can check the account balance of savings, recurring, PPF, and other accounts
  • Through this mobile application, you can transfer money to other savings accounts of post office user
  • From savings, account funds can be transferred to a linked PPF account
  • Recurring deposit account opening and cheque stoppage can be done through the app. 

How to Activate Post Office Mobile Banking:

  • Click on activate button after opening the mobile banking application.
  • Now enter the security details provided to you by the postal department.
  • After entering the details, you will receive an OTP (one-time password) on the mobile registered with the post department.
  • Upon successfully validating your details, you will be asked to enter four (4) digits MPIN.
  • Now enter your user ID and MPIN to log into your mobile banking app.  

Thus following the steps above, you can activate mobile banking easily. 


Post office online banking India is a good step taken by the postal department. It will provide an Internet banking facility to its customers. With this facility, customers can manage their accounts online. 

They can transfer funds from one savings account to another account, see their balances, and can get a mini statement of their account balance. Any Indian citizen can apply for this facility having the necessary documents.

Department of Posts also launched a mobile banking application to provide mobile internet banking for its customers. The app will help the post office customers check the balance on the mobile, make transactions, deposit money in PPF and other accounts online. So the post office customers can benefit from this service in several ways.  

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